Services · Hospitality · Healthcare

AI voice assistant that answers every call — even when you are busy

50 hrs reception time saved per month

Live in 3–5 days

Dr. Novak's practice: 100+ calls a day and a receptionist on the verge of burnout

Dr. Novak's general practice in Brno has 1 800 patients. Every morning from 7:00 the phone rings non-stop. Receptionist Marketa handles over a hundred calls every day from Monday to Friday: questions about opening hours, requests for test results, appointment bookings, urgent cases. By the afternoon there is a backlog of missed calls in voicemail — frustrated patients who could not get through switch to a competitor.

After deploying the AI voice assistant, the system answers every incoming call immediately — day and night, weekends included. The AI answers the most common questions (opening hours, out-of-hours service, repeat prescription), guides the patient through booking directly into the calendar, and transfers urgent cases straight to Marketa. She can now focus only on calls that genuinely require a human — and patients are finally satisfied.

Before and after AI

❌ Before AI

  • Dozens of missed calls every day
  • Patients directed to voicemail that nobody checks promptly
  • Receptionist overwhelmed by routine queries instead of caring for patients
  • Lost patients switching to the competition
  • No way to book an appointment outside opening hours

✅ After AI

  • Every call answered instantly — 24 hours a day, 7 days a week
  • Automatic appointment booking directly into the practice calendar
  • 80 % of calls resolved by AI without involving the receptionist
  • Zero missed calls — patients always get through first time
  • Receptionist focuses on genuinely important matters
  • Your customer is always told they are talking to AI (Article 50 of the EU AI Act). We set this up for you.

Results in numbers

50 hrs
reception time saved monthly — redirected to actual patient care
80 %
of calls resolved by AI automatically without the receptionist
0
missed calls — every patient gets through on the first try

Want your phone to answer every call?

Book a free AI audit. Within 24 hours you will know how many hours and how much money a voice assistant can save you every month — no commitment, no upfront payment.

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